Whether your business is run from your home office, by team members in a mobile workgroup,
or in a small office environment, we can offer the IT management and support that
goes far beyond what other companies are willing to provide, and at a cost that makes
sense for your business.
Forget the Geeks
If you're looking for geeks, look elsewhere. Our team members are polite, patient, knowledgeable
folks who know how to listen to your needs and develop creative solutions.
Increase Productivity, Reduce Downtime
Having an on-demand IT team is an investment in your business, not an expense. Maintaining an active
relationship with our staff ensures that you are making the most of your technology,
and helps to protect against tech disasters.
An IT Plan to Fit Your Budget
All of our fees are based on a very simple hourly rate
structure, and you'll never need to pay a monthly service fee for the security of knowing that we'll be there
when you need us. With our on-demand IT services, you're always in control of your expenses.
Never make another uninformed IT decision again. We have seen the mistakes and successes,
and we bring the benefit of that knowledge and experience to the table as we listen to your
needs. Learn More
Purchase Advice
Spend your money more wisely by relying upon our consultants
for advice in purchasing new equipment and software. We'll help you sort out what to buy
and what to steer clear of.
Backup and Security
Not having a plan to keep your business' data safe is downright
dangerous. We offer a fully monitored off-site backup service, and will work with you to find
a security strategy that fits your business.
Solutions to Streamline Your Business
Finding ways to eliminate repetitive and labor
intensive tasks can make a huge difference in the productivity of your small business. We work
with our clients on becoming more mobile, paperless, and on improving their email communications.
After purchasing new equipment, software, or services, you can rely on us to professionally install and configure
everything exactly as planned, so that you can stay focused on your business. Learn More
New Equipment
We handle everything- unpacking the box, installation and configuration, even training for you or your staff.
Network Configuration
Servers, storage, Internet access- we handle the entire process of getting your business connected.
Email Hosting
We work with some of the biggest, most reliable names in the business to bring you the best email experience possible.
Domain Names and Web Hosting
We'll help you build your online presence, from choosing a domain name, to finding a web host and web designer.
We offer over-the-phone tech support, as well as remote desktop support and an online tracking system
for support requests. These three components add up to faster
response times and a streamlined, single point of contact for your business. Learn More
Remote Desktop Support
With our state-of-the-art remote desktop support system, our
support staff is mere moments away, whether you are across town, or across the globe. Just type
your designated session key into our web site, and allow one of our support agents to help you as
if they were seeated right at your desk.
Unattended Support Sessions
Our remote desktop software also means that we can
fix problems and perform regular maintenance while you're away from your computer, with minimal
interruption to your work day. Just invite us to connect before you leave, and by the time you return,
we'll be done.
Online Support Requests
Our online help desk allows you to submit and track your support requests.
You can track our progress from start to finish as we work on solving your problem or answering your question.
We provide training and tutoring in many aspects of computing. We reserve our most experienced,
patient, and knowledgeble consultants for these tasks. No user is too inexperienced, we work with novices on a daily basis. Learn More
Individual Tutoring
One-on-one tutoring lets us focus on the specific areas where an
individual feels that they need the most improvement. The individual attention provides a comforting
atmosphere in which to learn, and allows us to cover large amounts of material in a much shorter time.
Team Training
While we're not advocates of traditional large classroom training, training sessions
in small groups can be very effective when planned correctly. Hands-on time for each individual is our
key to success.
Common Topics
Among others, we have helped our clients become more proficient at
Microsoft Word, Excel, Outlook, PowerPoint, basic Windows and Mac functionality, email organization, Blackberry
and other portable devices, file management and organization, and accounting software such as Quicken and
Quickbooks.
